Home |  My Orders |  About Rittenhouse |  Browse Categories |  Advanced Search | Search:   GO! 
Book Detail
All prices are approximate and are subject to change.
Nursing > Nursing: Communication
Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication
Clancy, Cheri
ISBN 13: 
9781945157905
Previous ISBN (13): 
9781938835469
ISBN 10: 
1945157909
Category: 
Nursing: Communication
Edition: 
2
Publisher: 
Sigma
Format: 
Paperback
Status: 
Active
Weight: 
1.1
Retail Price: 
39.95
Quantity On Hand: 
1
Previous Edition
Email | Print

Synopsis:
Critical Conversations in Healthcare, Second Edition, provides scripts and scenarios to facilitate better, more effective communication in healthcare settings. Chapters feature do's and don'ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are a new nurse at the bedside or the CEO of a major healthcare facility, this fully revised second edition will show you how to: - Work with frustrated families, angry physicians, and uncooperative colleagues - Deal with gossip, harassment, and other tough topics - Successfully address workloads, management styles, and other tricky subjects - Improve the patient experience - Overcome conversation traps

2010 - 2020 © Rittenhouse Book Distributors, Inc. 511 Feheley Drive, King of Prussia, PA 19406 | P: 800-345-6425 | F: 800-223-7488 |