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Product Return Policy

We are pleased to accept returns under the following conditions with no prior authorization required:

  • All returns must be processed within 30 days of original shipment, in new condition.
  • Packages must include all original components.
  • Access codes have not been used or opened.

Returns address:

Rittenhouse Book Distributors
ATTN: Returns Dept
511 Feheley Drive
King of Prussia, PA 19406-6655

Instructions on how to make a return:

  1. Prior to returning your books for a refund they must meet the above requirements.
  2. Please pack the books up carefully with sufficient packaging.  Include a copy of your invoice with your return. If you need a copy of your invoice, please contact customer service at 800-345-6425 or via email at customer.service@rittenhouse.com
  3. Please return the books via UPS, FedEx, or USPS Priority mail and obtain tracking for your records.
  4. Upon receipt of your return, a refund will be issued within 1-2 weeks to the original payment method.
  5. Check the status of your return by contacting customer service at 800-345-6425 Monday-Friday 8 a.m. to 5:00 p.m. or email us at customer.service@rittenhouse.com

2010 - 2024 © Rittenhouse Book Distributors, Inc. 511 Feheley Drive, King of Prussia, PA 19406 | P: 800-345-6425 | F: 800-223-7488 |