Product Return Policy
We are pleased to accept returns under the following conditions with no prior authorization required:
- All returns must be processed within 30 days of original shipment, in new condition.
- Packages must include all original components.
- Access codes have not been used or opened.
Returns address:
Rittenhouse Book Distributors
ATTN: Returns Dept
511 Feheley Drive
King of Prussia, PA 19406-6655
Instructions on how to make a return:
- Prior to returning your books for a refund they must meet the above requirements.
- Please pack the books up carefully with sufficient packaging. Include a copy of your invoice with your return. If you need a copy of your invoice, please contact customer service at 800-345-6425 or via email at customer.service@rittenhouse.com
- Please return the books via UPS, FedEx, or USPS Priority mail and obtain tracking for your records.
- Upon receipt of your return, a refund will be issued within 1-2 weeks to the original payment method.
- Check the status of your return by contacting customer service at 800-345-6425 Monday-Friday 8 a.m. to 5:00 p.m. or email us at customer.service@rittenhouse.com
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